Christmas holidays 2022
Master wishes merry Christmas and a happy 2023.
Our offices will be closed from 23 December 2022 to 8 January 2023 inclusive. Remote assistance for the UNA Automation system will be available on weekdays at supporto@domologica.it
Summer closure 2021
Master closes for holidays from Saturday 7 to Sunday 23 August 2021. Our offices will reopen regularly on Monday 23 August 2021.
Technical support for the UNA Automation home automation system will remain active at +39 333 3484531 or via email: supporto@domologica.com
Christmas 2020 and technical assistance
Master wishes you a happy Christmas in safety, with the hope of a better 2021.
Our offices will be closed from 23 December 2020 to 10 January 2021. Remote assistance for the UNA Automation system will be available on weekdays atsupport@domologica.itand at +39 333 3484531.
Happy Holidays!
Summer closure 2020
Master closes for holidays from Thursday 13 to Sunday 23 August 2020 inclusive. Our offices will reopen regularly on Monday 24 August 2020.
Technical support for the UNA Automation home automation system will remain active from 17 to 21 August at 39 333 3484531 or via email: supporto@domologica.com
Global Update 6.0
Master announces the availability of the update to version 6.0 of all the software of the UNA Automation system.
Among the new features included in the 6.0 versions we highlight:
- Support for the new access control devices “Difra2” (NFC card reader) and “Tasha” (badge pocket for NFC cards).
- New element “Virtual keyboard“: a numeric code keypad, useful for example to start PIN-protected scenarios or for use in hotel accesses.
- New element “DMX512 light”, to control dimmable single color DMXlamps.
- New element “Virtual status indicator“, for signals not connected to card inputs or outputs
- Newhotel managementsystem, now more flexible, with support for common parts and multi-reception.
- Possibility in Lapis to move cards together from one bus to another in Vesta.
- Generic integration of the Modbusprotocol, through the Clavis Modbus adapter.
- Specific integration of some Modbus heat pump models: Samsung, Fujitsu, Daikin, LG, Clivet.
- Integration, via an external controller, of DALItechnology lamps.
- Possibility (with firmware update) to connect the MicroTherma card to a temperature sensor, and Iris to a clean contact button.
In addition, the following new features have also been added to SideraHome:
- The user can independently change the name and transparency of the objects in maps and categories.
- The administrator user can create up to 100 secondary users, limiting the visible maps and deciding which options they are allowed to modify.
- If there are no maps in the Lapis project, a white and empty one is automatically shown with all the objects present in the connection panels.
- Sending UNA protocol statistics to SideraWeb, to remotely monitor malfunctions of cards or wiring.
Warnings:
a) the versions of Lapis, Vesta and Tosca / WinVisus must be aligned to communicate with each other. We recommend that you always update everything to the latest version available. –
b) the update packages of the Vesta card are distinguished between Vesta and Vesta2. They are not interchangeable with each other, but Lapis will automatically propose the right package according to the Vesta card found on the net.
c) do not update Vesta which have two front green LEDs and which have a serial lower than EF008C. Contact the Master Assistance Service in this case.
For installers, all new software downloads are downloadable from the Support section of the SideraWeb site.
UNA Automation takes care of you
At a time when many people are forced to stay at home to preserve their own and others’ health, the UNA Automation system contributes to making thousands of homes welcoming and functional, ensuring local and remote control services, and optimizing the energy efficiency of buildings in the moments of greatest consumption.
Although the Italian Master’s offices remain closed from March 26 to April 13, 2020, technical support remains active thanks to our smart-working specialists, who can be reached at supporto@domologica.it or via Skype at domologica_support
With UNA Automation, your home is always the best place to live, today more than ever!
Christmas holidays
Our offices will be closed for Christmas holidays from the December, 20 2019 to January, 6 2020. We will back on January, 7 2020.
Summer Holidays 2019
Our offices will be closed for summer vacation from August 3 to 25, 2019. We will back on Monday August, 26 2019. Happy holidays!
The technical support for the Domologica UNA Automation system will remain active from 5 to 9 August at the number +39 333 3484531 and from 19 to 23 August at the number +39 392 9897114, or through the email: supporto@domologica.com
Summer Holidays 2018
Our offices will be closed for summer vacation from August 4 to 26, 2018. We will back on Monday August, 27 2018. Happy holidays!
The technical support for the Domologica UNA Automation system will remain active from 6 to 10 August at the number +39 333 3484531 and from 20 to 24 August at the number +39 392 9897114, or through the email: supporto@domologica.com
