Category Archive Assistenza tecnica

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Summer Holidays 2019

Our offices will be closed for summer vacation from August 3 to 25, 2019. We will back on Monday August, 26 2019. Happy holidays!
The technical support for the Domologica UNA Automation system will remain active from 5 to 9 August at the number +39 333 3484531 and from 19 to 23 August at the number +39 392 9897114, or through the email: supporto@domologica.com

Bymaster-de

Summer Holidays 2018

Our offices will be closed for summer vacation from August 4 to 26, 2018. We will back on Monday August, 27 2018. Happy holidays!
The technical support for the Domologica UNA Automation system will remain active from 6 to 10 August at the number +39 333 3484531 and from 20 to 24 August at the number +39 392 9897114, or through the email: supporto@domologica.com

Bymaster-de

Global update version 5.5

The update version 5.5 of all the Master softwares related to UNA system is available.
 
The new version includes:
– Integration of Konnex objects (KNX) in the UNA home automation system
– Integration with Delios DLS photovoltaic systems
– Management of Master toroids (art. HL20100) in three-phase mode
– New element “Infrared remote control” that collects the buttons stored in an Iris board (art. HA11000)
– Expansion of playing sources of Vivaldi Giove FreeNET
– “Status indicator” element with customizable combination of texts/colors
– New elements: dimmerable conditioner, motor, dimmerable motor, dimmerable pump, aspirator
– Improvement of the Lapis graphical interface (catalog/panels)
– Bugs correction
 
If you have difficulties, read the UNA technical manual in the section Support > Manuals of SideraWeb. You will find a variety of useful information, and if you still have doubts you can contact Master Customer Service.
 
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Summer holidays

Our offices will be closed for summer vacation from August 5 to 27, 2017. We will back on Monday August, 28 2017. Happy holidays!

Bymaster-de

Technical support December 2016 – January 2017

Our offices will be closed for winter vacation from December 24th, 2016 to January 6th, 2017. We will back on Monday January 9th, 2017.
Merry Christmas and Happy New Year!

Bymaster-de

Technical manual now available

The UNA technical manual is now available, for installers and system integrators: a tool that contains the main technical features, the concepts of programming and wiring of all the UNA system components and compatible equipments.

The manual is available in PDF version in the Download section for registered users.